Rich Miller of Security Systems News has been covering the evolving PERS (Personal Emergency Response System) market. His latest story covers a survey his publication conducted on who should be installing these systems, a common topic on our blog.
Readers break down outlook for security
Here’s the story: The market for personal emergency response systems is rapidly expanding, but can security companies looking for a share expect to compete with home health-care providers?
Thirty-five percent of respondents to SSN’s April News Poll said yes, giving the edge to security companies on PERS because they already have expertise in monitoring. But 42 percent said no, pointing to a tool that could give home-health companies significant leverage in the future: existing databases of potential PERS users.
Many of the readers who commented said that gaining market share would require looking beyond senior citizens, who have been the traditional PERS demographic.
“Cellphones have now siphoned off much of the original PERS business of 30 years ago when pendants had a short range of about 50 feet from the two-way voice controller and [the phones] were very expensive,” wrote Lee Jones, owner of Support Services Group of San Clemente, Calif. “Much of that outdated PERS technology is still offered today to reach a very narrow market of ‘infirmed’ that could be captured by professional health-care providers. We believe other markets for the short-range pendant could include younger stay-at-home families where accidents happen with children.” Read more of this story